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How TRUZH Works

Three ways to trade. One trusted platform.

From your verified Community to your private Clan to the Public Marketplace - TRUZH gives you full control over who you trade with and how you pay.

The three tiers

Choose your circle of trust

Every TRUZH trade starts with a simple choice: who do you want to trade with?

Tier 1 walkthrough

How Communities work

1

Sign up with your institutional email

University or workplace email gets you instantly verified into your community.

2

Browse or list within your community

See what your colleagues and classmates are offering, or post your own items.

3

Chat in-app, arrange the meetup

Negotiate directly through TRUZH chat - no personal numbers shared.

4

Meet face-to-face, inspect the item

Agree on a public spot on campus or at the office. Verify the item in person.

5

Pay your way

Cash, personal online transfer, or optional TRUZH-secured payment for extra peace of mind.

Tier 2 walkthrough

How Clans work

1

Get invited or request to join a Clan

Clans are created by admins. Find one that matches your interests or start your own.

2

Admin approves your membership

Every Clan is moderated by its creator, who decides who gets in.

3

Trade within the Clan

List items visible only to fellow Clan members - your private, trusted circle.

4

Meet and exchange

Same face-to-face principle as Communities. Safe, local, personal.

5

Choose your payment method

Cash, personal transfer, or TRUZH-secured payment - the choice is yours.

Tier 3 walkthrough

How the Public Marketplace works

1

Browse the public marketplace

Explore listings from TRUZH users across your region and beyond.

2

Purchase securely online

All public transactions go through our protected payment system - no exceptions.

3

Funds held in escrow

Your payment is held safely by TRUZH until you confirm the item has been received as described.

4

Confirm delivery, release payment

Once you approve the item, we release funds to the seller - minus a minimal service commission.

5

Protected end to end

Buyer protection, dispute mediation, and secured handling from checkout to completion.

Payment options

Pay your way. Pay only what you need.

Unlike other platforms that force a commission on every transaction, TRUZH lets you choose - and most trades are completely free.

Cash in person

FREE

Meet your buyer or seller, inspect the item, exchange cash. TRUZH does not track or take a cut of in-person cash transactions - the exchange is entirely between you.

Available in Communities and Clans only.

Personal online transfer

FREE

Use your own bank transfer, Bizum, PayPal, or any payment method you prefer. TRUZH stays out of the transaction entirely - you deal directly with the other person.

Available in Communities and Clans only.

Recommended for high-value

TRUZH-secured payment

OPTIONAL

Your payment is held in escrow by TRUZH until you confirm the item is as described. Full buyer protection, dispute mediation, and a minimal service commission.

Optional for Communities and Clans. Mandatory in Public Marketplace.

Transparent fees

How TRUZH compares

Other platforms charge on every transaction. TRUZH charges only when you choose our secured payment - and never for in-person trades within your trusted circles.

FeatureTRUZHOther platforms
List an item for sale
Free
Free
In-person cash trade
Free. No fees, no tracking.
Often not supported
Personal online payment
Free: use your own account
Not permitted
Secured online payment
Optional: minimal commission
Mandatory fee on every transaction
Community-only trading
Built-in with verified access
Not available
Buyer protection
Included on secured payments
Included but mandatory

Comparison based on publicly available pricing information from other peer-to-peer marketplaces at the time of publication.

TRUZH Pro

For sellers who mean business

Every TRUZH account is free forever. But if you sell regularly - whether you're decluttering a home, running a small resale operation, or building a brand - TRUZH Pro gives you the tools to grow: automatic featured listings, advanced sales analytics, priority support, and a verified Pro badge.

Normal accounts can still feature individual listings on demand with a small boost fee - Pro includes featuring in the subscription.

Featured listings included

Your items appear at the top of search results automatically.

Advanced sales analytics

Monthly sales graphs, trends, and performance insights.

Priority support

Faster response times and dedicated assistance.

Pro seller badge

Stand out with verified Pro status on your profile.

Important

In-person trades are your responsibility

When you trade in person with cash or personal online transfers, TRUZH does not track or mediate the transaction. We recommend meeting in public, well-lit places, inspecting items thoroughly, and bringing a friend for high-value exchanges. For added peace of mind, our TRUZH-secured payment option is always available.

Read our full safety guide
Quick answers

Frequently asked

The most common questions about how TRUZH works, all in one place.

Do I have to pay TRUZH to trade?

No. In-person cash trades and personal online transfers within Communities and Clans are completely free. You only pay a minimal service commission if you choose our optional secured payment, or when trading in the Public Marketplace where protected payment is mandatory.

What's the difference between a Community and a Clan?

Communities are automatically verified through your university or workplace email - ideal for students and colleagues. Clans are private groups created by admins and open to anyone with a personal email - perfect for clubs, neighborhoods, or interest-based circles.

How does buyer protection work in the Public Marketplace?

When you buy publicly on TRUZH, your payment is held in escrow until you confirm the item has arrived as described. If there's a problem, we mediate. Your funds are never released to the seller without your approval.

Ready to trade with trust?

Join your Community, your Clan, or the Public Marketplace. Free to sign up. Free to list. Built for people who deserve a better marketplace.

Questions? Reach us at contact@truzh.com