5 articles
Disputes & Refunds
What to do when something goes wrong — from opening a dispute to receiving a refund or resolution.
All articles in this topic
01
Opening a dispute
When and how to open a formal dispute on TRUZH.
4 min read3 sections
02
The dispute resolution process
Understanding how TRUZH mediates disputes between buyers and sellers.
4 min read3 sections
03
Refund policy
How and when refunds are issued on TRUZH.
3 min read3 sections
04
Appealing a dispute decision
Your options when you disagree with a dispute outcome.
3 min read3 sections
05
Preventing disputes
Best practices that reduce the likelihood of disputes for both buyers and sellers.
4 min read3 sections
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